Question 1

Do you offer volume discounts?

Accepted Answer

Definitely. The more you order, the lower your per-piece cost. We offer custom pricing for bulk orders, schools, and corporate clients.

Question 2

What file formats do you accept for artwork?

Accepted Answer

We prefer vector files like AI, EPS, or SVG, but we can also work with high-res PNGs and JPEGs. If needed, we’ll help convert them.

Question 3

What shirt brands do you use?

Accepted Answer

We use quality brands like Gildan, Bella+Canvas, Next Level, and Port & Company. You can also request specific styles or bring your own.

Question 4

Can you handle detailed logos or small text in embroidery?

Accepted Answer

Yes — our embroidery machines are capable of high precision. If something won’t stitch clearly, we’ll suggest simple tweaks first.

Question 5

Do you work with nonprofits, churches, or schools?

Accepted Answer

Absolutely. We regularly serve schools, churches, fundraisers, and community groups. We offer discounted pricing for qualifying orders.

Question 6

What is your minimum order for printing or embroidery?

Accepted Answer

We require a 24-piece minimum for both screen printing and embroidery orders. This keeps things cost-effective and production-friendly.

Question 7

Do you offer help with artwork or designs?

Accepted Answer

Yes! We can provide design support, including logo cleanup, placement suggestions, and digital mockups before production begins.

Question 8

How fast can I get my shirts or embroidery done?

Accepted Answer

Standard turnaround is 5-8 business days after artwork approval. We also offer rush service and same-day printing on select products.

Question 9

Do you deliver orders in Houston?

Accepted Answer

Yes — we offer free delivery across the Houston metro area. Whether you're in the city or a nearby suburb, we’ll bring your order to you.

Question 10

Can I bring my own items to print or embroider on?

Accepted Answer

Yes, we accept customer-supplied apparel as long as it’s new and unwashed. Let us check the materials before confirming the job.